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    "result": {"data":{"fishermanBusiness":{"name":"Curl Evolution"},"fishermanBusinessWebsitePage":{"title":"Policies","seoTitle":"Salon Policies, Cancellations & Guest Guidelines | Curl Evolution","description":"Review appointment, cancellation, and pricing policies at Curl Evolution, the curl specialist salon serving Babylon and Dix Hills.","components":[{"files":[],"order":0,"fastId":"MarkdownContent","componentIdentifier":"c0cc6ab6-efb5-4a83-a139-83ea2d3171d6","contentNodes":[{"content":"## Detangling Policy\n\nEach cut or color appointment includes up to **15 minutes of detangling**.\n\nAdditional detangling time is charged at **$25 per 15-minute increment**.\n\nIf extensive detangling is required, additional time may need to be scheduled, your service may be modified, or your appointment may need to be rescheduled.\n\n## Late Arrival Policy\n\nWe understand that delays happen.\n\nGuests arriving more than **15 minutes late** may have their service adjusted, shortened, or rescheduled to avoid impacting other scheduled appointments.\n\nIf a reschedule is necessary, applicable cancellation fees may apply.\n\n## Cancellation Policy\n\nWe kindly request at least **24 hours' notice** for appointment cancellations or changes.\n\nAppointments canceled, rescheduled, or significantly modified with less than 24 hours' notice will be charged **50% of the scheduled service total**.\n\n## Same-Day Rescheduling & No-Show Policy\n\nAppointments rescheduled on the same day or missed without notice will be charged **100% of the scheduled service total**.\n\nAs a one-time courtesy, the first same-day reschedule may be applied as a credit toward a future appointment.\n\nAdditional same-day reschedules or no-shows may result in the forfeiture of the appointment payment and may require a deposit to reserve future appointments.\n\n## Consultation & Result Approval\n\nYour stylist will review the final result with you before you leave the salon to ensure it aligns with the consultation and your goals.\n\nAny concerns should be communicated during your appointment whenever possible so they can be addressed immediately. Once you leave the salon, any concerns regarding the service must be communicated within the timeframe outlined in our Service Adjustment Policy.\n\n## Service Adjustment Policy\n\nYour satisfaction is important to us. If you have concerns about your haircut or service, please contact us within **14 days** of your appointment.\n\nComplimentary adjustments are available when they relate to the original consultation and service performed. Adjustment appointments are intended to refine or correct the original service and should be completed with the original service provider whenever possible.\n\nRequests for a different style, additional services, significant changes from the original consultation, or concerns reported after 14 days will be considered a new appointment and charged accordingly.\n\n## First Visit & Appointment Preparation\n\nFor the best results, please arrive with your hair worn down, dry, and reasonably detangled unless otherwise instructed.\n\nHair that is heavily tangled, in braids, extensions, or styles requiring significant preparation may incur additional detangling charges or service modifications.\n\n## Children & Additional Guests\n\nFor the comfort and safety of all guests, we ask that only individuals receiving services attend appointments unless prior arrangements have been made.\n\nGuests under 16 must be accompanied by an adult.\n\n**If phones, tablets, or other electronic devices are used during your visit, we kindly request that headphones be worn.**\n\n## Retail Product Exchanges\n\nWe want you to love your products. Unopened retail products may be exchanged within **30 days** of purchase.\n\nIf a product is not the right fit for your hair, please contact our team so we can help recommend an alternative solution.\n\nThank you for choosing Curl Evolution. We appreciate the opportunity to be part of your curl journey and look forward to helping you achieve healthy, beautiful curls with every visit."}]},{"files":[],"order":0,"fastId":"MarkdownContent","componentIdentifier":"d696cac5-a0bc-49aa-880b-f2c0bc68600e","contentNodes":[{"content":"# Salon Policies\n\nBecause Curl Evolution appointments are longer, education-focused services reserved specifically for each guest, we kindly ask that you review our policies before booking. These policies help us provide the highest level of service while respecting the time of our guests and team members."}]}]}},"pageContext":{}},
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